Customizable questions
Eleven question types – from star rating through NPS and smiley to free text, choice and date.
The Surveys Editor is where you set up the surveys module. You build feedback forms with fully customizable question types, decide how they are filled out, analyze responses in aggregate with charts, and export them as PDF or CSV. All changes are saved the moment you tap Save in the top right.
Customizable questions
Eleven question types – from star rating through NPS and smiley to free text, choice and date.
Overall score
An optional weighted overall score where all rating questions share one unified scale.
Display conditions
Follow-up questions that appear only for a specific answer (e.g. “What went wrong?” only for < 3 stars).
Analysis & export
Charts, trends over time, NPS metric, filters by period and branch, export as PDF and CSV.
The editor has five tabs you can page through at the top. Building the surveys themselves and analyzing them happens in the admin area (see below).