In the “Notifications” tab, you configure when and how employees are informed about changes in shift planning. Automatic notifications save time and ensure that everyone involved is always up to date.
| Setting | Description |
|---|
| New shift assigned | Employee is informed when a new shift is assigned |
| Options | On / Off |
| Recommendation | On |
| Content | Shift type, date, time, location |
| Setting | Description |
|---|
| Shift changed | Employee is informed when an assigned shift is changed |
| Options | On / Off |
| Recommendation | On |
| Content | What was changed (time, type, location) |
| Setting | Description |
|---|
| Shift deleted | Employee is informed when an assigned shift is deleted |
| Options | On / Off |
| Recommendation | On |
| Content | Which shift was deleted |
| Setting | Description |
|---|
| Schedule published | All affected employees are informed when a new schedule is published |
| Options | On / Off |
| Recommendation | On |
| Content | Time period of the new schedule |
| Setting | Description |
|---|
| Exchange request received | Employee is informed when someone wants to request an exchange |
| Options | On / Off |
| Recommendation | On |
| Content | Who wants to exchange, which shift |
| Setting | Description |
|---|
| Exchange request accepted | Both employees are informed when the exchange has been accepted |
| Options | On / Off |
| Recommendation | On |
| Setting | Description |
|---|
| Exchange request rejected | Requesting employee is informed when the exchange has been rejected |
| Options | On / Off |
| Recommendation | On |
| Content | Optional: Reason for rejection |
| Setting | Description |
|---|
| Exchange approved | Both employees are informed when the manager has approved the exchange |
| Options | On / Off |
| Prerequisite | Manager approval must be activated |
| Setting | Description |
|---|
| Availability reminder | Employees are reminded to enter their availability |
| Options | On / Off |
| Recommendation | On |
| Timing | X days before deadline |
| Setting | Description |
|---|
| Reminder X days before | When the reminder is sent |
| Value range | 1-7 days |
| Default | 3 days |
| Setting | Description |
|---|
| Availability approved | Employee is informed when their availability has been approved |
| Availability rejected | Employee is informed when their availability has been rejected (with reason) |
| Prerequisite | Approval workflow must be activated |
| Setting | Description |
|---|
| Shift reminder | Employee is reminded before their shift |
| Options | On / Off |
| Timing | X hours before shift start |
| Setting | Description |
|---|
| Reminder X hours before | When the reminder is sent |
| Options | 1, 2, 4, 6, 12, 24 hours |
| Default | 12 hours |
These notifications go to managers and administrators:
| Setting | Description |
|---|
| Pending exchange requests | Managers are informed about new exchange requests |
| Options | On / Off |
| Prerequisite | Manager approval must be activated |
| Setting | Description |
|---|
| Warn about open shifts | Managers are warned when shifts are unassigned |
| Options | On / Off |
| Timing | X days before the shift |
| Setting | Description |
|---|
| Warning X days before | When the warning is sent |
| Value range | 1-7 days |
| Default | 3 days |
| Setting | Description |
|---|
| Availability changes | Managers are informed when employees change availability |
| Options | On / Off |
| Prerequisite | Approval workflow must be activated |
| Setting | Description |
|---|
| Activate push | Notifications as push to smartphone |
| Options | On / Off |
| Prerequisite | User must have allowed push notifications |
| Setting | Description |
|---|
| Activate in-app | Display notifications in the app |
| Options | On / Off |
| Default | On |
| Setting | Description |
|---|
| Activate email | Additionally send email |
| Options | On / Off |
| Prerequisite | Email module must be configured |
| Setting | Description |
|---|
| Activate quiet time | No notifications during the night |
| From | Start of quiet time (e.g., 22:00) |
| Until | End of quiet time (e.g., 07:00) |
| Effect | Notifications are held back and sent in the morning |
| Notification | Recommendation |
|---|
| Shift assigned | On |
| Shift changed | On |
| Shift deleted | On |
| Schedule published | On |
| Exchange requests | On |
| Availability reminder | On, 3 days before |
| Shift reminder | On, 12 hours before |
| Push notifications | On |
| Email | Optional |
| Quiet mode | On, 22:00-07:00 |
Yes, in their personal settings, employees can deactivate individual notification types. Certain critical notifications (such as shift changes on the same day) cannot be deactivated.
Yes, notifications are sent in the language set by the user.
If a user has not granted push permission, notifications are only displayed in the app. If email is activated, they are additionally sent by mail.
Yes, in the “Texts” tab (if available) you can customize the default texts. Use placeholders like {name}, {shifttype}, {date} for dynamic content.
