Pricing groups

With pricing groups you grant individual terms to your business customers. A pricing group defines a percentage discount on the net base price of your products.

Basic principle

Net price + percentage discount

Products carry a net base price. A pricing group applies a discount on top - either global (on all products) or specific (per category/product). The two modes are mutually exclusive.

Access

1. Admin → Content → Shelf Reorder
2. Tap Manage pricing groups (/admin/shelf-reorder/pricing-groups)
3. Create a new pricing group via the add button

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Discount modes

Global discount

A single percentage on all products.

Field	Description
Discount in percent	Percentage applied to the net price of all products

Example: Global discount 10 % → every customer in this group pays 10 % less than the base price on everything.

Specific discount

Percentages per category and/or per product.

Area	Description
Discount per category	Percentage per category
Discount per product	Percentage per product - overrides the category discount

Product beats category

If a product has its own discount defined, it applies - even if the category would have a different discount. Without a defined discount, the full net price applies.

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Price calculation

This is how the price an approved customer sees is formed:

Mode	Calculation
Global	Base price − global discount %
Specific (product)	Base price − product discount %
Specific (category)	Base price − category discount % (if no product discount)
No discount defined	Full net base price

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Basics of a pricing group

Field	Description
Name	e.g. “Major accounts”, “Regular customers” (required)
Default group	Applies to approved customers without an explicit assignment
Active	Only active groups are applied

Default group

Safety net for approved customers

If you mark a group as the default group, it automatically applies to every approved customer you have not assigned another group to. Without a default group, an unassigned customer pays the full net price.

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Customer assignment

The customer → pricing group assignment does not happen in the pricing group itself, but on the respective B2B customer:

1. Open B2B customers
2. Select an approved customer
3. Assign them a pricing group in the “Approval” area

More under B2B customers.

Deleting a pricing group

When a pricing group is deleted, the assigned customers fall back to the default assortment or the full net price.

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Related topics

B2B customers Approve customers and assign pricing groups

Products Maintain net base prices