Orders

In the order management all submitted orders come together. For each order you see the status, whether the supplier email was sent - and you approve orders if the approval workflow is active.

Access

1. Admin → Content → Procurement
2. Tap Orders (/admin/procurement/orders)

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Status flow

An order goes through the following statuses - depending on the approval workflow:

Status	Meaning
Draft	Order created, not yet submitted
Awaiting approval	Submitted, awaiting approval (only with the approval workflow active)
Sent	Order email was sent to the supplier
Error	Mail sending failed - resending is possible

One order per supplier

On submitting a cross-supplier cart, one separate order is created per supplier with its own status and its own email. You see them as separate entries in the list.

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Mail sending

Every order carries a mail sending indicator:

Indicator	Meaning
Sent	Order email went to the supplier successfully
Pending	Email is in the queue (e.g. approval pending or mail module currently unavailable)
Error	Sending failed

Resend

If sending fails (status Error), you can trigger the email again via Resend - for example after the mail module is active again or the supplier’s order email has been corrected.

Mail module prerequisite

Sending runs via the mail module (internally email). If it is inactive, the order stays in the pending state until the mail module is available again. More under Mail Template.

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Approval

Only with the approval workflow active

If the approval workflow is active in the Features tab, every submitted order first moves to the status Awaiting approval. The supplier email goes out only after approval.

1. A person with the procurement.approve permission opens the waiting order
2. They review items, supplier, branch and note
3. They tap Approve - the order email is sent, the status changes to Sent

Four-eyes principle before sending

The approval workflow is the control instance: branch staff may order, but only the approval by an authorized role triggers the email. This lets you catch duplicate or incorrect orders before sending.

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Order details

In detail, an order shows:

Area	Content
Supplier	Name and order email of the recipient
Branch	Ordering branch (name + address)
Ordered by	Logged-in user who ordered
Items	Products with article number, quantity and unit (without prices)
Note	Optional remark to the supplier
Status	Current status with mail sending indicator

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Related topics

Mail Template Customize subject and placeholders of the order email

Features Enable and control the approval workflow