Patrol Log & Info Feed

This is how your users work with the Guard Service module day to day: they pick a branch, capture incidents via the patrol log and see all entries in the info feed.

Branch overview

All branches appear on an overview page (/guard-service/branches). Each branch shows its information such as phone, email, website and opening hours.

What your users do there:

• Tap a branch to see more details
• Create patrol-log entries directly for a branch
• Work with different views: tiles, list or dropdown (depending on the editor setting)

Branch protection

If branch protection is enabled (configurable in the editor), the user must re-authenticate with biometrics or a password when opening the branches page.

Branch details

When opening a single branch, the user sees:

• All information stored for this branch (contact data, address, etc.)
• Special notes that apply only to this branch
• The Open patrol log button to capture a new incident

---

The patrol-log wizard

The patrol log is a 5-phase form for capturing security incidents. The user is guided step by step:

1. Scan document – scan or photograph a document (e.g. a report). Optional – can be skipped.
2. Relevance check – the app asks: “Is this incident security-relevant?” Yes = the incident is specially flagged and signaled to key people. No = a normal entry.
3. Select incident type – choose the kind of incident (e.g. theft, vandalism). You define the available types in the Incident Types tab.
4. Type-specific questions – depending on the chosen type, the app asks matching questions. These can be free-text questions or questions with predefined answers. Some questions may be required.
5. Completion – the incident is saved, completion actions run (email, push) and the user can share the report or export it as PDF.

Phase 4 is flexible: depending on which incident types you create in the editor, different questions appear. See Incident Types.

---

Info feed

In the info feed the user sees all captured incidents in a clear overview. There they can:

• See incidents as a list
• Filter by branch, type or date
• Tap an incident to see all details and attachments
• Export incidents (PDF or CSV)

Control visibility

Which incident types are visible in the info feed is set per type in the Incident Types tab. This lets you hide routine reports and highlight only important incidents.

Editing an incident afterwards

In the info feed an incident can be selected and edited or deleted via its details – provided the user has the required permission. Scanned documents are stored together with the incident and can be opened as PDF in the detail view.