Completion Actions

In the Completion Actions tab you define what happens once an incident has been captured. The actions appear as buttons in the completion dialog (phase 5 of the patrol log).

What you do here

• Add new actions (button Add action)
• Edit or delete actions
• Change the order of the buttons in the completion dialog

Types of completion actions

1. Email – send the report by email

   • Enter an email address
   • Optional template text in German and English (inserted into the email)
   • Can be restricted to specific incident types (e.g. only “break-in”)

2. Push notification – automatically push to the team

   • Notification text in German and English
   • Can be restricted to specific incident types

3. Share – opens the device’s share dialog

   • What the button reacts to is defined via the label

What you configure per action

• Label (German + English) – the text on the button (e.g. “Notify supervisor”)
• Action type – email, push or share
• For incident types – optional: which types is this action restricted to?
  • Leave empty = for all types
  • Select specific types = visible only for those

When do the buttons appear?

The buttons only appear after an incident has been captured, in the completion dialog.

Actions are not stored

Completion actions (email, push, share) are pure triggers – they are not stored persistently in the database. When you look at the incident later, you no longer see the triggered actions. This is intentional.

One address is possible per email action. If multiple people should be notified, create several email completion actions or use a distribution alias.